Last updated: 9 September 2026
This document is the privacy policy of Sichuan JingYi Qiu Jin E-Commerce Co., Ltd., a company registered at No. 31 Xiangyun Road, Wuhou District, Chengdu - 610000, China (CN). Throughout this policy the term the Company means that registered company, and the terms we, us and our refer to the same body of people. The developer JingYi, whose name and seal accompany this house, helped to build and maintain the public pages of the Company, including the storefront descriptions and this very text.
The policy describes the personal information that the Company may collect through its curated cross-border storefronts, its catalogue pages, its fulfilment coordination, and its contact services, together with the reasons it collects such information and the rights that you, the visitor and the customer, hold under the laws that protect you. The duty of this house is the care of trust, and a clear privacy policy is a part of that duty. Please read the whole statement before you share any personal information with the Company through the box office form, a storefront order, an email or a telephone call.
The controller of the personal information described in this policy is Sichuan JingYi Qiu Jin E-Commerce Co., Ltd. The Company can be written to at the registered address No. 31 Xiangyun Road, Wuhou District, Chengdu - 610000, China (CN). Its public email address is hello@jingyi.hair and its care desk answers the telephone at +19519815896 during the box office hours named on the contact page.
If you wish to raise a matter about the way your personal information is handled, you should begin by writing to the care desk. The care desk will answer within a reasonable number of days and will treat your concern seriously. Where you are a customer covered by a data protection law that names a particular supervisory authority, you also have the right to complain to that authority, though the Company hopes that a note to the desk will settle most matters first.
This policy covers every place where the Company gathers personal information in the course of its work. It reaches the storefronts that the Company operates for overseas customers, the catalogue pages that describe goods, the order and fulfilment notes that move a parcel from China to a home abroad, the customer care correspondence, and the box office form that appears on the contact pages.
The policy does not govern the later use of a parcel once it has left the care of the Company, and it does not govern the practices of separate websites, couriers, payment processors, or marketplaces that may hold their own copies of your data under their own rules. Where a third party holds data in a different way, you must read that party policy as well as this one.
The Company gathers only the information that its honest work requires. When you write through the box office form, the house receives your name, your email address, the subject you chose and the message you wrote. When you place an order through a storefront the Company operates, we may also see the delivery address, the telephone number offered for the courier, and the record of the items you chose for your order.
Some records are gathered without being typed by a visitor, such as the technical record of the pages you open, the general region of your connection, and the time you visited the site, so the house can keep its pages working and read where its customers sit. Payment card numbers are not stored by the Company itself; payments travel through a trusted payment provider that holds its own secure records under its own rules.
The storefronts and services of the Company are intended for people of raising age who make their own buying decisions, and they are not designed to draw personal information from children without the knowledge and agreement of a parent or guardian. Where a national law sets a particular age for consent to data use, the Company follows that age for visitors under its care.
If a parent or guardian believes that a child has shared personal information with the Company without proper permission, that adult may write to the care desk at hello@jingyi.hair and ask that the information be removed. The desk will act reasonably and promptly to delete the child information and to close any account opened without proper consent, and it will confirm to the adult that the removal is done.
The Company uses personal information only where a lawful ground stands behind the use. For the bulk of its work the ground is the performance of a contract, because the information is needed to run an order that you and the Company have agreed. Where no contract exists, the ground may be your consent, which you may withdraw at any time by writing to the care desk.
A separate ground is the legal obligation that rests on the Company for records of tax, accounting and customs, and a further ground is the legitimate interest of the Company in improving its storefronts, preventing dishonest transactions and answering the enquiries of its customers. Where a use rests on a legitimate interest, the Company weighs that interest against your rights so that no single customer is treated unfairly.
Personal information is put to a short list of purposes, and the Company keeps the list short on purpose. Names and addresses let the house address a parcel correctly and speak to the right customer. Emails and telephone numbers let the care desk reply to a question, confirm an order and resolve a delivery doubt. The record of the pages you open helps the house to see which catalogue lines need attention and to keep the doors working for every visitor.
The Company also uses information to defend itself and its customers against fraud, to meet its own legal duties of tax and customs declaration, and to remember, where you ask it to remember, a standing preference such as a favourite category or a language. No information is used for a purpose that has not been named in this policy, and none is sold to third parties for their own marketing.
The Company shares personal information only when it must, and only with the parties that carry its honest work. A courier receives a delivery name and address so a parcel can travel; a payment provider holds the payment record so the money moves securely; a warehouse and its packing team read the order note so the right goods leave the right shelf; and the makers that supply goods may need to know what is ordered so they can prepare the next batch. Each of these parties is asked to hold the information only for the task and to protect it as the law requires.
Where the law demands it, the Company may share information with a court, a regulator, the customs service or a police force, but it does so only when it is genuinely required and not merely because it is asked. Outside these cases the Company does not give your information to advertisers, data brokers or unknown parties, and it will not make such a gift against this policy.
The Company serves customers in many countries, and a parcel that begins in Chengdu may end its journey on a doorstep in another land. To perform that work, some personal information necessarily moves across an international boundary, from the place where you live to the servers and hands that run the storefront and the delivery in China, and onward to a courier in your own region.
Where a transfer crosses from a region that protects data under a strict law, the Company puts reasonable safeguards in place, such as careful contracts with its couriers and providers, so a high standard of care travels with the data. If you want a summary of the safeguards that apply to a particular transfer, write to the care desk and it will provide a clear and honest description.
The storefront pages that the Company operates may place small records of your visit, known as cookies, on the device you use. Some of these records are strictly needed for the page to work, such as a record that keeps your shopping basket whole while you move between pages. Others are helpful rather than needed, such as a record of the language you prefer or the items you viewed, so the next visit can begin where the last one ended.
The Company keeps its use of cookies modest and does not build a hidden file of your private reading across the web. Where a provider that the Company uses places its own cookie, the house names it plainly so you can decide. You may refuse most helpful cookies in your own browser settings, and the storefront will still work, though some small conveniences may not be carried between visits.
Protection begins with making the list of collected data short, and continues with the daily discipline of the people who hold it. Access to customer information is granted only to the staff and helpers who need it for a named task, each account is guarded with a strong and separate password, and the storefront pages load over a secure connection so the records in transit are less open to a wandering eye.
The Company holds information in systems that are watched for unusual activity, backed up so that no single failure loses a record, and kept away from public view. No method of electronic storage is ever perfectly safe, and the Company cannot promise that harm will never come, but it does promise to use reasonable and careful means, and to tell you at once if a real breach touches your information.
The Company keeps personal information only for as long as a real need for it stands. An order record, for example, is held while the parcel must be traced, while a return or a warranty might be raised, and while the tax and customs duty on that sale must still be settled. After that need passes, the record is deleted or made fully anonymous so it can no longer name you.
Enquiries answered by the care desk are kept for a useful time so that a returning customer need not start the whole story again, and then they too are retired. The Company fixes these periods with the law in mind, and it reviews them from time to time so that no record is kept a single day longer than the honest need of the house requires.
Depending on the law of the place where you live, you may hold a set of rights over the personal information the Company keeps about you. You may ask for a copy of that information, you may ask that a mistake in it be corrected, and you may ask that it be deleted when no lawful need for it remains. You may also ask that the use of your information be limited, that it be carried to another body in a readable form, and that the Company stop using it while you and the house discuss whether its use is fair.
Where a use rests on your consent, you may withdraw that consent at any time and the Company will honour the withdrawal without punishing you for it. Where a use rests on a legitimate interest, you may object to that use, and the Company will weigh your objection honestly. Each of these rights is exercised free of charge, and the care desk will answer a clear request within the time the law allows.
To see, correct, delete or limit any personal information the Company holds about you, write to the care desk at hello@jingyi.hair and describe, as simply as you can, what you want to happen. The desk may ask a small set of questions to be sure that the person asking is truly the person whose information stands in the file, so that no stranger can quietly change or remove your records.
Please keep your request to the point, because a clear request is answered far sooner than a long one. The Company will confirm that it has received your request, will act on it within the period named by law, and will tell you plainly if it cannot grant a particular part of your request and why. If you are not satisfied with the answer, the refusal will carry the name of your local authority to whom you may turn next.
The Company does not fill every mailbox with selling. Where it writes to you about a new collection, a feast night or a returning sale, it does so only because you have agreed to hear from it, or because the message concerns goods you have already bought and truly needs your attention. Every such message carries a clear way to stop them, and stopping them never costs you the kindness of the care desk.
If you tell the Company that you do not wish to receive its notes, it will remove you from the marketing list without delay and without a second message asking you to change your mind. Your decision will be noted and respected, and the storefront will continue to serve you exactly as it served you before.
The pages of the storefronts and the messages the Company sends may carry links that lead away from its own care to pages of another party, such as a courier, a payment chamber or a maker. Once you leave a page of the Company, the protection of this policy no longer travels with you, because that other party holds its own rules for the records on its own stage.
The Company chooses its links carefully and does not send you toward a page that looks dishonest, but it cannot answer for the practices of a separate body. Before you share information on a linked page, read the privacy statement of that page and be guided by it rather than by this one.
The Company may revise this privacy policy from time to time as its work, its storefronts or the laws around it change. When a revision is made, the date at the top of this page is lifted to the day of the change, so the visitor can always tell whether they read the latest text.
Material changes that would alter the way your data is used are announced in a plain notice on the contact page or by a short mail when the change concerns your own open orders. Your continued use of a storefront after a change is your quiet agreement to the revised policy, and the earlier text is retired at that point.
The Company does not rest major decisions on a quiet machine that judges a customer alone. Orders are completed as a human would read them, and no standing decision such as a refusal of service, a price change or a credit ruling is handed down by an automatic process without a human hand reaching the final yes or no.
Where a small automated aid is used, such as a filter that flags a very unusual order for a human check, the human desk still reads the case before any real action is taken. If you believe that an automated decision has touched you unfairly, write to the care desk and it will open the file, explain the ground and let a person re-read the matter.
Should you have a question, a doubt or a complaint about this policy or about the way your personal information is handled, begin at the box office. Write to Sichuan JingYi Qiu Jin E-Commerce Co., Ltd., No. 31 Xiangyun Road, Wuhou District, Chengdu - 610000, China (CN), send a note to hello@jingyi.hair, or call +19519815896 and ask for the privacy desk by name.
The privacy desk will read your note, investigate it with care and answer you honestly and in good time. Where a national law gives you a further right of complaint to a supervisory authority, that right remains yours, and this closing paragraph does not ask you to set it aside.
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