Send a note to the house
The window where programmes begin and questions find an answer
Whether you need a storefront dressed, a season planned, a parcel traced or a single quiet answer, the box office of the JingYi house is the place to begin. Write your note below, or reach us at the numbers and addresses printed as the playbill colophon.
Seats for every enquiry · the window stays lit all the working week
Fill the ledger and the house will reply
Tell us your name, the best email to reach you, a short subject and the body of your question. The form opens your own mail client addressed to hello@jingyi.hair; if your computer prefers, write the same note directly to that address. A member of the care team answers within the turn of the next business day.
Playbill colophon · the house and its doors
Sichuan JingYi Qiu Jin E-Commerce Co., Ltd.
No. 31 Xiangyun Road, Wuhou District, Chengdu - 610000, China (CN)
Email · hello@jingyi.hair
Telephone · +19519815896
Box office hours · Monday to Friday, 9:00 to 18:00 China time
The window replies on rest days as its schedule allows.
Small answers kept by the door for the regular visitor
Which region of customers do the JingYi storefronts serve?
The stage is crossed: the curated storefronts of this house are built and watched for overseas customers of Sichuan JingYi Qiu Jin E-Commerce Co., Ltd. We write in the language the buyer speaks, we hold the hours of the destination in mind and we let the setting of each parcel follow the clock where it journeys. A buyer in the Americas, in Europe, in the Pacific islands or in Australia all sit within the reach of the same patient programme.
How quickly does an order reach a customer after the curtain rises?
Speed depends on the route and the courier chosen for that parcel, and the house always reads a promising window before committing a promise. As a plain rule the desk gives an honest arrival range at the moment of dispatch rather than a brave single date, and it watches the tracking line so a wandering parcel is noticed early instead of late. Add a week to the shortest reading when a parcel crosses a holiday, and you will seldom be far from the felt truth.
Does the house take on a single service or only a full performance?
You may open with one act alone. Many seasons begin with a single cleaned storefront or one corrected catalogue, and the rest of the programme follows once the audience of that first good result sends its thanks. There is no minimum run and no demand that you buy the whole house at once. Write to the box office and let the help desk name the smallest first step that will improve your own night.
Mail, telephone and post all reach the same room
For a question that cannot wait for the ledger, the direct routes are kept short and warm. Write hello@jingyi.hair from any account and a person answers; telephone +19519815896 during the box office hours above, and you will hear a fellow human rather than a row of pressed buttons. Buyers who need the formal address for a letter or an invoice may use the registered place of the company, printed again here for their convenience: Sichuan JingYi Qiu Jin E-Commerce Co., Ltd., No. 31 Xiangyun Road, Wuhou District, Chengdu - 610000, China (CN). However your note arrives, the same care desk keeps it and answers with the patience of a house that expects to see you again next season.